Job title: Product Manager (Cloud & Digital Platforms)
Level: Mid to Senior
About the Role
We’re looking for a results-driven Product Manager to lead the development, positioning, and lifecycle of our cloud-based service offerings, spanning Microsoft 365, Azure, and Google Cloud. This role is key to driving revenue growth, product adoption, and customer retention. You’ll own the strategy, roadmap, and go-to-market execution for our digital services portfolio, working cross-functionally with technical, sales, and partner teams.
Key Responsibilities
Product Strategy & Ownership
- Define and maintain a product roadmap that aligns with market trends, partner priorities (Microsoft/Google), and internal growth targets.
- Own the full product lifecycle from ideation to launch and iteration.
- Set and track product KPIs such as:
- Revenue growth: Drive growth of at least 20% for key offerings.
- Adoption metrics: Increase user activation and feature utilization rates by 30 %+.
- Customer satisfaction (NPS/CSAT): Maintain or improve scores > 85%.
Go-to-Market Execution
- Led successful product launches in collaboration with marketing and sales.
- Create product messaging, positioning, and competitive differentiation materials.
- Support revenue goals by enabling the sales team and driving sales enablement content creation, and deal win-rate improvement by 10–15% through better product packaging.
Market & Customer Insights
- Conduct market analysis, competitor benchmarking, and customer interviews.
- Translate insights into actionable product decisions.
- Use data to identify cross-sell and upsell opportunities.
Cross-Functional Collaboration
- Work closely with engineering, cloud architects, support, and delivery teams.
- Integrate Microsoft and Google partner program initiatives into product planning (e.g., Solution Partner incentives, marketplace availability).
- Support client success and solution design to ensure the best customer outcomes.
Qualifications:
- 4+ years of experience in product management or solutions management in the IT/cloud services space.
- Strong understanding of Microsoft 365, Azure, and/or Google Cloud platforms.
- Proven track record of launching and scaling B2B technology services or products.
- Metrics-driven mindset with a strong focus on business outcomes.
- Excellent communication and stakeholder management skills.
Preferred Certifications (a plus, not required):
- Certified Product Manager (Pragmatic, AIPMM, etc.)
- Microsoft or Google Cloud certifications
- Agile/Scrum product ownership experience
What’s in It for You?
- Lead product innovation at the intersection of cloud technology and real business needs.
- Influence the go-to-market strategy and drive measurable impact across revenue, adoption, and satisfaction.
- Collaborate with high-performing teams and top-tier technology partners.
- Opportunities for leadership growth, certifications, and professional development.
Ready to build the future of cloud product innovation? Apply now!
How to apply: Send your CV to our email at [email protected] and fill out the form below. Apply before Tuesday, May 20th, 2025 by 6:00 PM.